Client Area
All-in-one service management,
billing & support, conveniently & securely
in one single feature rich place.

Billing (44)
Common issues regarding billing and account setup.
cPanel (51)
Documentation on how to use the cPanel control panel.
E-Mail Tutorials (9)
Step-by-Step Instructions on how to setup your e-mail client
FAQ (41)
Answers to commonly asked questions
Getting Started (3)
Help with common problems
Installation Guides (1)
Guides on installing common software.
Pre-sales FAQ (26)
Answers to the most frequently asked pre-sales questions
SEO (3)
A good SEO website will receive more traffic.
Support (1)
Information on customer & technical support related issues.
Troubleshooting (10)
Common troubleshooting steps
I am on a Windows 7 machine, can I still sign up for a Windows 2003 or Linux cPanel package?
Yes! It is not a requirement to have the same Operating System as the web hosting server. Your...
How do I send a screenshot to Support?
This article explains how to create a screenshot and email it to The Support Team....
Pretty Good Privacy (PGP)
IN THIS SECTION What is PGP? Creating The PGP Mail Key Using PGP Mail Necessary PGP Form...
I don’t have access to my email, how do I submit a support ticket?
If for some reason you don't have access to your email or your email is down you can submit a...
SmarterMail displays the wrong time an e-mail was delivered
SmarterMail allows you to set the time it displays an e-mail has arrived based on your time zone...