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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


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 ADSL (23)
Issues relating to ADSL
 Billing & Payments (12)
Answers to commonly asked questions about billing and payments
 CP - Windows 2000 Hosting (14)
Questions/Answers related to our Windows 2000 hosting
 cPanel - Linux Hosting (40)
Questions/Answers related to cPanel/Linux hosting
 Dedicated Servers (44)
Answers to common questions about our Dedicated Server Solutions can be found here
 Dial-up (25)
Issues relating to Dial-up
 Domain Names (10)
Common questions asked about domain names
 E-Mail (12)
Questions/Answers related to e-mail
 E-Mail Tutorials (9)
Step-by-Step Instructions on how to setup your e-mail client
 FrontPage (11)
Common questions asked about FrontPage
 General FAQ (6)
Answers to commonly asked questions
 Getting Started (3)
Help with common problems
 Helm - Windows 2003 Hosting (61)
Questions/Answers related to Helm/Windows 2003 hosting.
 Misc (4)
Help with general problems
 Pre-sales Questions (27)
Answers to the most frequently asked pre-sales questions
 VPS / Virtual Private Servers (48)
Answers to common questions about our VPS Solutions can be found here

   Most Popular Articles
I don’t have access to my email, how do I submit a support ticket?
If for some reason you don't have access to your email or your email is down you can submit a...
Views: 237
Spam and Virus Protection
We have recently started to implement a new Anti-spam control system on our Linux hosting...
Views: 225
I cannot send or receive email from my email client
1. First make sure that you can ping the pop3/smtp server. See the following KB article for...
Views: 205
How to do a ping using Windows XP?
Problem/Summary This article explains how to use theping program within Windows XP. Ping is a...
Views: 140
How do I configure my POP mail account with Outlook XP?
This section will teach you how to configure your POP e-mail accounts in Microsoft Outlook XP....
Views: 132



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