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AUSTIN DATA CENTRE
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All our Windows 2003 servers are located in a state-of-the-art 30,000 sq ft data centre located in Austin, TX. The data centre features 6 OC-48 connections, configured redundantly to 6 different major Internet carriers, providing you with the utmost in connectivity, availability and reliability. But it doesn't stop there. The data centre also has four 500 kVA redundant UPS systems providing 60 minutes of runtime at full load, fully redundant 1875 KvA diesel generators providing more than 48+ hours of backup power before the 6000 gallon tanks have to be refilled, twenty 30-ton Liebert Air Conditioners, an FM-200 fire suppression system, 24/7 Network Operations Centre and monitoring, biometric and video security, and redundant Cisco 12000 series routers and switches.

DigiServ™ Technologies cc equipment is collocated in a $15 million telco-grade data centre located in Austin, TX. Originally built in 2001 for Verio, this data centre is fully redundant and secured in every way. It is monitored 24x7 by live personnel, and is scaled to meet growing demands far into the future. This is truly a first-class facility! See below for more on the specs of this data centre.

Data Centre Specs
Real Estate Summary
Area
  • Total - 30,000 square feet
  • Total Raised Floor – 21,133 square feet
Power
UPS
  • (4) 500 kVA (expandable to six) PowerWare 9315 parallel, redundant UPS systems dedicated to the collocation area provide 30 minutes runtime at full load
  • (2) 80 kVA (expandable to 3) PowerWare parallel, redundant UPS systems provide additional UPS infrastructure dedicated to the POP
Generators
  • (2) 1875 kVA (1,500 KW) Caterpillar diesel generators. Pre built slab and electrical conduits provide expansion for third 1875 kVA generator
  • 6,000 gallon fuel capacity onsite allowing 48+ hours runtime at N+1
Utility
  • 400 Megawatt Austin Energy sub-station dedicated to Met Centre. Fully pre built transformer pad provides expansion capabilities
  • (2) ASCO 3,000 AMP, 480 Volt parallel Automatic Transfer Switches (ATSs), each with redundant TVSS surge protectors
PDU's
  • PDI 150 kVA Power Distribution Units (PDUs) capable of 120 Volt and 220 Volt power
Grounding
  • Entire data centre connected to grounding system
  • All external infrastructure protected by lightning protection system
Security
Internal
  • 50 camera, colour, IP-based CCTV surveillance system records full-motion video to multiple DVRs and takes video clips upon every door opening
  • Hand Key Biometric Access Control System, individually keyed cabinets, cages and optional private suites provide maximum security and privacy
  • Man traps at all external doors prevent unauthorized access
External
  • Concrete filled, steel reinforced barriers surround exterior. Foundation is slab on grade with a 5-foot riser
  • Barbed wire fence surrounds external infrastructure
  • External cameras monitor outside environment
HVAC
CRAC's
  • (20) 30-ton Liebert CRACs (Computer Room Air Conditioners) with expansion to (30) 30- ton CRAC units
  • Constant temperature at 72 +/- 2 degrees and relative humidity at 50%
  • CRACs utilize non-water-based Glycol
Glycol
Condensing
Unit
  • (13) 78-ton Liebert Glycol Condensing Units (GCUs) – 1,014 tons of capacity
  • N+2 Redundancy - full operational mode is maintained in the event of failure of up to two of the twenty CRACs and up to two of the thirteen GCUs
  • (2) 50-ton HVAC units dedicated to UPS and Electric Rooms
Fire Prevention and Suppression
Phase 1 HSSD (High Sensitivity Smoke Detection) sensors continuously sample the air at adjustable periods of time for smoke, chemicals and heat. HSSD can detect fire up to 30 minutes prior to smoke and/or flame
Phase 2 Localize and Isolate the source and use FE36 handheld extinguishers
Phase 3 FM-200 building-wide system. (39) FM-200 systems are distributed across the entire Data Centre. FM-200 non-conductive and non-corrosive gas prevents equipment damage that could otherwise result from traditional water-based systems. FM-200 is a safe alternative to Halon
Phase 4 Dual Interlock, Dry Pipe, Pre-Action Sprinkler System. Pressurized dual interlock system ensures no water is above any equipment in the Data Centre
Building Management Control
A building management system control monitors and reports any abnormal conditions within the Internet Data Centre. This system can be remotely operated
Telco Fiber Facilities (at max capacity)
  • OC-48 - Time Warner
  • OC-48 - El Paso Global Networks
  • OC-48 - Qwest
  • OC-48 - Grande Communications
  • OC-12 - Southwestern Bell
Internet Infrastructure
  • (2) Cisco 12000 series routers
  • (2) Cisco Catalyst 6500 switches
  • Multi-homed, redundant connectivity to global upstream providers
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