Dear DigiServ™ Customers,
It is with great regret that we have to announce a price increase on the following products and services listed below.
- International Domain Name Registrations and Renewals
- Fully Managed Dedicated Servers
- Virtual Private Servers (VPS)
- Secure Server Access (SSL) Certificates
- Bandwidth Pricing on all our USA Hosting Packages
As many of our South African customers know, the global economic fears has affected the Rand (ZAR) in a very negative way. In specific it affects us as a Hosting Service Provider when purchasing certain products and services from the USA as we have to pay in US Dollars. With rising Food and Fuel prices the weakening Rand is only good news for exporters. For Businesses importing or purchasing products and services from the USA it is devastating news.
We revise our prices every 6 - 12 months on services and products purchased in US Dollars and adjust our pricing on a stable exchange rate. With the recent happenings on the global market and especially yesterday with the Rand weakening over 8 percent, we need to plan ahead for the unknown and the fear of global recession.
Over the past few weeks the Rand has considerably weakened over the US Dollar and on some of our products/services we are now running in the red. We've waited to see whether the Rand would stabilise below the levels of 2-3 months ago, since this has not happened we've had no choice but to adjust our pricing on certain services and products.
It is therefore with great regret that we have to announce this price increase since we would like to keep offering you products and services at low low prices during these difficult times ahead. The price increase comes into effect immediately for all new orders, for existing services and products the price increase will only take effect from your next payment term (i.e. Monthly, Quarterly, Semi-Annually, Annually or Biennially).
We do however have some good news and that is that NONE of our Shared and Reseller Hosting Packages on offer will be increased. For existing customers and new we will be offering a 25% Discount during the month of December 2008 and January 2009 on all new and additional Hosting Package orders (excl. Domain Name Registration).
We do however promise that once the Rand stabilises to the level of two months ago we will reduce our pricing back to normal and pass the savings onto you, the customer.
Customers can access our web site (www.digiserv.biz) for the latest pricing on the above services and products.
We would like to take this opportunity to thank all of our customers for their continued support. We value each and every customer as without you we would not be here in the first place. Thank you once again for your valued continued support throughout the past 6 years and for many many more years to come!
Please let us know should you have any queries or if we may be of any assistance.
We wish you a fabulous day ahead!
The DigiServ™ Management Team
Thursday, October 23, 2008