What happens if DigiServ only receives a partial payment?

A part payment will be updated to your oldest outstanding invoice first. Should the balance remain outstanding and the invoice reaches Deactivation status, all services listed on the partially paid invoice will be suspended and eventually terminated should the full amount due not be settled. If only a part payment was received the automated reminders for payment will persist until the account is terminated. For continued hosting services, DigiServ requires invoices to be settled in full.

Once a payment reflects on DigiServ’s bank statement we will send an automated receipt acknowledging payment. This email will indicate the invoice number where the payment was allocated to, and should there be further outstanding balance, the amount due will also indicated.

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