What happens if I do not like your service?

We are a company that wants to provide our customers with the best possible services at an affordable price. If we were unable to prove to you our great service and you would like to cancel your account, all you have to do is submit a cancellation request through your client area, and we will process your cancellation right away.

Please note, cancellations will not be processed if the account is in arrears! If you are not completely satisfied with our services within 30 Days, you will be given a full refund of the contract amount excluding setup fees and overages. Please refer to our 30 Day Money Back Guarantee Policy for more information.

  • 28 Users Found This Useful
Was this answer helpful?

Related Articles

I have seen web hosting cheaper than yours, what is the deal?

Be careful of some providers that claim to give you everything one buck. What they might be doing...

How soon will my account be setup and ready to use?

Your service will be activated within 1-2 hours upon receipt of your proof of payment. To...

Are you a reseller of a larger Web hosting company?

No. DigiServ leases all software & hardware associated with its hosting services from its...

What is your connection speed and hardware/software like?

For more information on our data centres please refer to the following page. We make use of...

Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...