Why do I receive payment reminders if my invoice is paid?

Ongoing email and sms reminders may be sent to you due to one of the following reasons:

  1. The payment does not yet reflect on DigiServ’s bank statement.
  2. Only part payment may have been received.
  3. There is another invoice outstanding – please visit your client area to determine which invoice may still be outstanding.
  4. The incorrect reference number and beneficiary account number may have been used. Please confirm payment with us at billing@digiserv.biz.
  • 6 Users Found This Useful
Was this answer helpful?

Related Articles

Why does my debit order amount differ from month to month?

To best understand why invoice and debit amounts differ from month to month we would recommend...

Why have my services been suspended if I have paid?

It is possible that you have made the payment too late and it has not yet reflected on DigiServ’s...

I have made an overseas wire transfer, should I still send you proof of payment?

Proof of payment for all overseas wire transfers should be forwarded to billing@digiserv.biz as...

How can I pay?

Payments can be made through Credit Card, PayPal, Bank Transfer (Internet Banking/EFT), or Debit...

Is there a grace period?

All Invoices are generated 30 days in advance. Should you not settle your outstanding account...