Why am I not receiving any of your emails such as support ticket replies?

All emails sent by us, system generated or manually sent by us, such as invoices, payment reminders, support ticket replies and client area password reminders, etc. are stored in each individual client area account. If for any reason you havent received any of these emails or your spam system deleted it or for any other reason your unable to receive these emails you can read all of them from your client area.

Please follow the instructions below:

  • Login in your Client area at https://www.digiserv.biz/clients/
  • In the top menu bar, in the right side you will see a text "Hello!" click on it and select "Emails Sent" from the drop down menu.
  • There you will see all the emails sent by our system.

Note: To view support ticket replies, we do recommend that you check directly under the Support > Tickets section in the menu bar. There you will find all your support tickets and you can reply to any of them.
  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

Why do you keep closing my tickets or merging them?

We highly encourage customers to keep all support requests relating to the same query or problem...

How do I merge multiple client area accounts?

This is a manual process and cannot be done through your client area. If you wish to merge...

How do I cancel my hosting service?

Login in your client area at https://www.digiserv.biz/clients/ Go to the "Services" --> "...

Where can I access a history of all my DigiServ invoices?

You are able to access your DigiServ invoices through your client area: Login to your client...

What is my Client / Customer ID number?

As a new customer you would have received an email containing your client area login details...