How do I cancel my hosting service?

  • Login in your client area at
  • Go to the "Services" --> " My Services" option in the top menu.
  • Click in the "View Details" button in the service that you wish to cancel.
  • Go to the "Management Actions" ---> "Request Canecllation" option in the menu.
  • Select if you wish to cancel it immediately or at the end of the current period. Note we do not give any credit for unused time of service.
  • Please let us know your cancellation reason, this will help us to improve our services.

Note: If the hosting service has any linked domain name which is renewed for free as part of the hosting service this will be also be canceled, if you wish keep your domain name registration, please let us know and we generate the invoice for that specific domain renewal.

Cancellation requests must be submitted at least 5 days before the due date for shared and reseller hosting and at least 30 days before the due date for Dedicated Servers.

  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Why do my emails bounce to your Support Department?

When you reply or send an email to our Support Department, without using your registered contact...

How do I recover my client area password?

Client area passwords can be recovered by using the "Recover Password" link found at the bottom...

How can I update my account details in the client area?

Login in your Client area at Go to the "Hello!" -->...

How do I access my client area?

You can access your client area through the following URL:

What is a sub-account and how to I active it?

Sub-Accounts allow clients to create sub-users under their main account, which then allows that...