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Portal Home > Knowledgebase > Windows Hosting > Windows (Helm USA) > Statistics, SmarterStats > I get an error stating Site ID should be a number. Please input a proper Site ID


I get an error stating Site ID should be a number. Please input a proper Site ID




If you receive this error, then SmarterStats is not installed on your domain.

If you are a shared hosting customer:

To install SmarterStats on your domain, go to the domain's main menu, then click the Statistics icon. There should be a button to install SmarterStats visible. If you do not see this button and you are sure SmarterStats is a feature on your hosting plan, please open a support ticket notifying us of the problem domain and we will enable it for you.

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