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Portal Home > Knowledgebase > Windows Hosting > Windows (Helm USA) > General


Can I password protect my entire web root?
Yes, you can protect your entire web root using Secured Folders by typing in a backslash where...
Can I use custom DLL's on my site?
It is DigiServ.biz's policy to not install custom DLL's on our shared...
Do you support JSP/Tomcat?
At this time we do not support Java Server Pages (JSP) or the Tomat server engine.
How do I change my Helm password?
To change your Helm password, log into Helm by visiting https://cp.yourdomain.com.  Once logged...
How is my data backed up?
We backup changed files to our backup system every night.  In the event of a total hardware...
I deleted some files accidentally. How do I retrieve them?
We can normally retrieve the previous night's files for you and may be able to go back as far...
I forgot my Helm login information. How do I log in?
Please visit the Helm login page at http://207.170.65.106/ and click the "Click here if you have...
Time/Date is displayed incorrectly on web pages and databases
Since DigiServ.biz hosts customers from around the world, all server times are set to the...