You are receiving duplicate e-mails

This problem normally happens with Outlook users. Interruptions in the download process cause Outlook to hang on download. Then, the next time you do a send/receive, it starts downloading all the messages over again until it hits the interruption. Normally, the interruption is caused by a spam message stuck in your inbox due to a message that has incomplete mail headers.

To remedy this, log into your webmail account and delete all spam messages you see, especially those which have an empty "From" address. Then, try the Outlook download again and it should download completely.

If that does not remedy the problem, check to make sure your Internet connection is working correctly and not timing out during the download process.  Interruptions in the download process cause Outlook to think the download never happened, so next time you try to download, it starts from the beginning again.
  • 10 Users Found This Useful
Was this answer helpful?

Related Articles

Spam and Virus Protection

We currently utilize ASSP on all our cPanel Linux servers as well as our local Windows servers....

Dangerous Attachments

The following file-types (email attachments) in this extension list are being blocked for...

I cannot send or receive email from my email client

1. First make sure that you can ping the pop3/smtp server. See the following KB article for...

How do I report SPAM?

DigiServ uses a blacklisting service to filter unsolicited e-mail, known as SpamCop. This service...

What is a Catch All account?

A Catch All account is a default mailbox where all mail that isn't destined for a specific...