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Portal Home > Knowledgebase > Windows Hosting > Windows (Helm USA) > E-Mail > What are my mailbox size allowances?

What are my mailbox size allowances?

You are allowed to send and receive no more than 20 MB at a time to allow for large attachments.

However, mailboxes are limited to the storage allocated to your plan (normally 10 MB total per mailbox to include webmail), but we will allow you to exceed that for a short period of time. If your mailbox continually stays above 10 MB you will receive a warning from us.

The best way to prevent mailboxes from going over their allotted storage space is to download mail to your local PC rather than leave it on the server. Also, ensure if you use webmail that you clear out your sent mail and trash items periodically within webmail. This is where most people use up the bulk of their storage allotments.

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