Legal Notices
Complaints Escalation Procedure

DigiServ™ aims to deliver excellent service and support to all our customers, we do however realise that issues can arise from time to time that need to be escalated. At DigiServ™, we are committed to resolving your issues and concerns as quickly and efficiently as possible. Please take a few moments to communicate how we have failed to meet your expectations either by using the online form below or by emailing us at

Complaint Escalation

Please Note: This form is NOT intended for support or product related enquiries.

What we will do:

On receipt of your complaint our Director will thoroughly investigate any issues raised and propose a course of action for resolution. You should expect to receive a response to your query within three business days of us receiving your correspondence. It may also be necessary for us to contact you during the course of the investigation.