Managed Reseller Hosting
Clueless About Reseller Hosting? No Need to Worry!

The Benefits of Managed Reseller Hosting
Reseller vs. Managed Reseller

Managed Reseller hosting is ideal for customers who are using our reseller hosting services, yet need support above and beyond the standard level of support that our reseller web hosting service provides. It is also best suitable for customers who do not have the time and/or technical skills to manage their own reseller hosting account.

What does Managed Reseller Hosting include?

Managed Reseller hosting includes all of the support you would regularly get with our reseller hosting services along with extra support focused on business owners that don't want to spend time managing the details of their reseller hosting service or need assistance with some more technical aspects of hosting.

Managed Reseller Hosting provides support of all items listed below. For any needed upgrades to scripts, open source web apps, etc., we recommend that you allow our Managed Reseller Hosting support team to perform them for you. We will be able to monitor the installation/upgrade and correct any issues that may arise. You can rest easy knowing that your website is well taken care of.

Managed Reseller Hosting Includes

  • Page specific monitoring of your site *
    Our powerful monitoring system enables DigiServ support staff to identify and resolve web application issues before they affect critical business processes
  • Back up insurance (Premium Restore)
    Provides for data back-up and recovery, unlimited restores without the normal R149.00 restore fee per domain and includes priority over other restores in the queue
  • Troubleshooting of PHP/MySQL applications
  • Making changes in your reseller control panel
    DigiServ supports and assists the customer with all WHM/WebsitePanel functions including adding of domains, creating hosting plans, secure password management, etc.
  • Installation and upgrades of many open-source web apps (i.e WordPress, Drupal, Joomla)
  • Two hours each month of administration time **
  • Overall management of your reseller package

How much does Managed Reseller Hosting cost?

Managed Reseller hosting costs R749 per month (incl. VAT) in addition to your regular reseller hosting cost. If you decide after a couple of months of utilizing this service that you don't need it any longer, just let us know and we will remove the feature for you. On any given month if you exceed your 2 hour limit of administration time, with your approval, DigiServ will continue working to resolve your issues at a discounted rate of R425/hour, billable in 15 minute increments.

How do I get started with Managed Reseller Hosting?

Just sign up with any of our reseller hosting plans and indicate in the comments that you'd like to add the managed shared service. If you need help deciding on a plan or would like to speak with us, please feel free to contact us. We'll guide you through the process and get you started in no time!

How do I add Managed Reseller Hosting to my service?

Simply contact our customer support team and indicate that you'd like to add the Managed Reseller service. We will add the service to your account. You may also add this service through your client area under Addons. For new account orders, please be sure to check this option during the checkout process.

What if I have more than one domain on my account?

Managed Reseller Hosting covers your entire account up to a maximum of twenty (20) domains. If you have more than twenty domains that you need assistance with we can add them as well. The cost is only R50.00 per month per extra domain.

* If your website is currently containing exploited or injected code, and/or is discovered to be once we add the Managed Shared service on your account, there will be a minimum of 6 hours of administrative time required by DigiServ in order to remove the exploited or injected code. You are provided 2 hours at no cost per month and therefore only responsible for the remaining 4 hours. Payment for the remaining 4 hours must be made prior to any removal of your code. This is a nonrefundable fee.

** Please note that basic design and development does not include redesigns of websites, custom coding, Flash, SEO, SEM, search engine submission, shopping cart management (including product, plugin and custom configurations), 3rd party, non-compatible or outdated plugin/module/component troubleshooting, ASP/JSP/PHP/Javascript coding, converting databases (MSSQL to MySQL or vice-versa), site transfers (new customers must qualify for site transfer), and custom graphic editing. If you are interested in having us help redesign your website, or need assistance with any of the aforementioned services, we are able to offer this service at R500 per hour (incl. VAT). Managed Shared Hosting includes simple text/css changes, image troubleshooting/relocating, checking website code for validity and installing/uninstalling scripts through Softaculous.

What our customers say about our hosting service
The following is a testimonial from one of our customers

I am constantly bowled over by the incredible efficiency and prompt responses to all of our queries and requests. You guys are without doubt the best web host company we have ever dealt with!

Dealing with you makes running our company an absolute pleasure.

- Grant Muhl

Read More TestimonialsLeave a Testimonial